Memos are the primary means of in-house communication in US businesses. After reading the case, answer the following questions: (Marks: 5) Critical Thinking Answer: What are some of the techniques Joanne might follow to improve this memo? Describe a situation in your experience where the communication went wrong. Analyze that situation taking the following criteria into your consideration: (Marks: 5) The type and the medium of communication The communication barriers What are some of the techniques Joanne might follow to improve this memo?

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