An Effective Interface With The Customer

An Effective Interface With The Customer

Free Samples

An Effective Interface With The Customer

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An Effective Interface With The Customer

1 Download6 Pages / 1,335 Words

Questions:
1.Discuss what Brown and BWNS did well in this Situation and what could have been done better.2.What Factors Outside Brown’s control Interfered with his Efforts to work with the Utility, NLP Green Meadow?3.Describe and Discuss what skills does it take to be an Effective Interface with the customer. Discuss if the Project has been Successful for BWNS?
 
Answers:

Scenario:
In the given case study we are able to analyse that the working project can get into trouble by changing the policies, procedures, and the responsibilities of the stakeholders. The major cause of the failure of the project is the delay in delivery of outage on the site. Reggie brown is the project manager of BWNS and he is working hard to overcome the problem of delay in outage, expanded scope plan, and increasing cost of the project. In this paper we will highlight the steps taken by him to manage the given scenario.
Project Objectives:
The objective of the project is to analyse the current situation of the nuclear service company of Reggie Brown. The purpose of this paper is to indulge new procedures for overcoming the problem of delay, increasing the work scope, scheduling, and budgeting. The badging processes is the new proposal for testing the situation, security of the site, heath related issues, checking of the background, screen testing, fingerprinting, and checking of drugs. The new proposal works on creating new budget for the organization and including more staffs for carrying out the operational curriculum of the firm.
Stakeholders:
 The stakeholders who are associated with the project are contract administrative group, SPIS, NLP, BNWS, Reggie Brown, Green meadow, Doyle, Robert, Lou Mayheu, and customers.
Resources:
The resources are made available with in the period of 60 days. The proposal for adding new staffs members has been passed. “The major reason for the delay of the project is the relinquishment of the resources utilized by the steam generator” (Perkins, 2013).
Cost:
The cost of the project is increasing over the budget due to the delay in turning the steam generator. The bill was overrunning from the cost of $ 500,000 which is mentioned in the budget to the original cost of 1,500,000. “The inspection should be arranged for reducing the overrunning of the cost” (Lasune, 2013). The cost of the project is raising high due to the underutilization of the labour and personals.
Time and Quality:
The outage was expected to complete in 22 days but it was originally completed in 44 days. The scope related with scope management plan exists such as delays should be handled by the people working on the site, informal method of purchasing process, and others.
Description:
The Brown has taken numerous steps to resolve the problem of delay and the cost associated with it such as made a request to SPIS personnel, write a letter to the representatives of the NLP order purchase, on-time delivery of the raw material, and etc. Under the new procedures, the new bill of 1,600,000 has been passed under which the utility will be provided within 60 days to overcome the problem of outage delay, proposal of adding more staffs helps in completing the productivity on time, and others. “The green meadow is working hard to replace all its older technique with new policies and procedures for the on-time delivery of the purchasing order” (Buhalis, 2013). “The centralized database of purchasing order is replaced de-centralized to accomplish the fast delivery of the project” (Brown, 2014). The chaos and conflicts should be resolved by indulging informal communication between people working on site. The communication between technical member and the business manager should continuously take place to discuss the effectiveness of the new policies and procedure. With the application of the new procedures, the outage is delivered eight hours before the expected time of delivery. This helps in enhancing the performance of the organization which in turn maximize the profit of the generating power plant.
 
1.The current situation of the company can be made effective by replacing centralized program with decentralized program. The Reggie brown should focus on identifying the progress and deviation from the project proposal. “The step should be taken to reduce or minimize the paper work to its full extent” (Tollens, 2014). The long term relationship with customers can be possible by optimizing the profit of the firm.
The situation can be made better by making good relationship with customers, by performing inspection on the regular basis, providing utility within the period of 60 days, adding more staff to carry out the functional activities of the project, and others, the communication should be undertaken between different stakeholders to develop fruitful plan to complete the project on time. The matter of invoices should be discussed between technical individual of site and the commercial people. “The authorised agent should be identified who is responsible for the delivery of utility on site to overcome the problem of delay” (Dainty, 2016). The good relationship should be developed with the Nita-Light and power.
2.The factors which can affect the working of the NLP green window are the conversion of the purchasing procedures from centralized to decentralized program, negotiation in the contract, and others. The onsite technical individuals are responsible for delay in the scope management plan. The voluminous paper work associated with the bill is not recognized by the Reggie brown. The paperwork is the major factor for the delay of the project.
3.The interface should be developed to communicate with customers in an effective way. The manager should focus on identifying the progress and deviation from the project proposal. The working of the project should not stop in the middle, it should continue till the completion of the project. The good relationship should be developed with the partners. Invoices should be developed on the daily or weekly basis. The responsibilities of the project management are identifying the decision makers of the project, right persons should be selected for collecting answers for the research questions, proper control on the customers, payment should be given for work performed, and persevere.
The success of the new procedures can result into negotiation with contract, no reorganization of procedures, same procedures can be used again, the purchasing process is individually handled by power generating plants, minimise the paper work associated with the billing system, and others. “The chaos and conflicts should be resolved by indulging informal communication between people working on site” (Wang, 2012).
Conclusion:
From the research and analysis, it has been concluded that the continuity of the business depends on time delivery of the outage, reduction in the cost, optimize use of labour and resources, good communication between stakeholders, and others. The purpose of this paper is to indulge new procedures for overcoming the problem of delay, increasing the work scope, scheduling, and budgeting. The manager should focus on identifying the progress and deviation from the project proposal.
 
References:
Brown, K. (2014). Management of delayed nuclear power plant projects. 1st ed. [ebook] Available at: https://www-pub.iaea.org/MTCD/Publications/PDF/te_1110_prn.pdf [Accessed 30 Mar. 2017].
Buhalis, P. (2013). Study of project schedule and cost overruns. 1st ed. [ebook] Available at: https://www.pmi.org.in/downloads/PMI_KPMG_2013.pdf [Accessed 30 Mar. 2017].
Dainty, A. (2016). Improving material management practices on fast track construction projects. 1st ed. [ebook] Available at: https://www.researchgate.net/publication/228964010_Improving_materials_management_practices_on_fast-track_construction_projects [Accessed 30 Mar. 2017].
Lasune, S. (2013). Project management in nuclear power: Guidelines and experience. 1st ed. [ebook] Available at: https://www.abhinavjournal.com/images/Commerce_&_Management/Apr12/4.pdf [Accessed 30 Mar. 2017].
Perkins, T. (2010). Construction technologies for nuclear power plant. 1st ed. [ebook] Available at: https://www-pub.iaea.org/MTCD/Publications/PDF/P1526_Web.pdf [Accessed 30 Mar. 2017].
Tollens, T. (2014). Managing risks in the global supply chain. 1st ed. [ebook] Available at: https://globalsupplychaininstitute.utk.edu/publications/documents/Risk.pdf [Accessed 30 Mar. 2017].
Wang, L. (2012). Emerging opportunities and challenges. 1st ed. [ebook] Available at: https://www.pwc.in/assets/pdfs/power-mining/energing_opportunities_and_challenges.pdf [Accessed 30 Mar. 2017]

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Answer:
Introduction
This project plan deals with the development of a fuel-efficient HHO Generator. The HHO fuel cells may appear to provide high fuel efficiency to the users. Nevertheless, there are a few confinements and focuses to be seen, as given beneath. This is to clear up that there is NO 100% substitution of petroleum derivative by including HHO cell. HHO gas is otherwise called Brown Gas, yet this is to illuminate that HHO gas is n…
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MyAssignmentHelp.com is not sponsored or endorsed by this college or university

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Introduction
This essay explores the impacts of digital technologies on project management. It explores how adoption of digital technologies by companies for managing their project have affected their, project managers, human resource, business processes, timelines, deliverables, and practices  of risk management, people management and quality management.
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MyAssignmentHelp.com is not sponsored or endorsed by this college or university

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Case Study- Social Media Research Center
Task-1: Project Charter
Project Objectives
The main objective of the project is to develop a web-based system within the organization “Social Media research Center”. It is analyzed that the Social Media research center wants to develop the web based system in order to connect people with the organization for promoting its research center. The web-based system that is developed conta…
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ITC505 ICT Project Management
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Course Code: ITC505
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MyAssignmentHelp.com is not sponsored or endorsed by this college or university

Country: Australia

Answers
Part One- Project Name / Team / Description
Project Name:
RALS Solution
Team Name:
Consultants for RALS
Project Description:
RALS organizes show for the farmers and other related small business persons to display their latest technology equipment for betterment in the field of agriculture and crop production. The show has different types of stalls and other facilities for which many volunteers …
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An Effective Interface With The Customer

An Effective Interface With The Customer

Free Samples

An Effective Interface With The Customer

.cms-body-content table{width:100%!important;} #subhidecontent{ position: relative;
overflow-x: auto;
width: 100%;}

An Effective Interface With The Customer

1 Download6 Pages / 1,335 Words

Questions:
1.Discuss what Brown and BWNS did well in this Situation and what could have been done better.2.What Factors Outside Brown’s control Interfered with his Efforts to work with the Utility, NLP Green Meadow?3.Describe and Discuss what skills does it take to be an Effective Interface with the customer. Discuss if the Project has been Successful for BWNS?
 
Answers:

Scenario:
In the given case study we are able to analyse that the working project can get into trouble by changing the policies, procedures, and the responsibilities of the stakeholders. The major cause of the failure of the project is the delay in delivery of outage on the site. Reggie brown is the project manager of BWNS and he is working hard to overcome the problem of delay in outage, expanded scope plan, and increasing cost of the project. In this paper we will highlight the steps taken by him to manage the given scenario.
Project Objectives:
The objective of the project is to analyse the current situation of the nuclear service company of Reggie Brown. The purpose of this paper is to indulge new procedures for overcoming the problem of delay, increasing the work scope, scheduling, and budgeting. The badging processes is the new proposal for testing the situation, security of the site, heath related issues, checking of the background, screen testing, fingerprinting, and checking of drugs. The new proposal works on creating new budget for the organization and including more staffs for carrying out the operational curriculum of the firm.
Stakeholders:
 The stakeholders who are associated with the project are contract administrative group, SPIS, NLP, BNWS, Reggie Brown, Green meadow, Doyle, Robert, Lou Mayheu, and customers.
Resources:
The resources are made available with in the period of 60 days. The proposal for adding new staffs members has been passed. “The major reason for the delay of the project is the relinquishment of the resources utilized by the steam generator” (Perkins, 2013).
Cost:
The cost of the project is increasing over the budget due to the delay in turning the steam generator. The bill was overrunning from the cost of $ 500,000 which is mentioned in the budget to the original cost of 1,500,000. “The inspection should be arranged for reducing the overrunning of the cost” (Lasune, 2013). The cost of the project is raising high due to the underutilization of the labour and personals.
Time and Quality:
The outage was expected to complete in 22 days but it was originally completed in 44 days. The scope related with scope management plan exists such as delays should be handled by the people working on the site, informal method of purchasing process, and others.
Description:
The Brown has taken numerous steps to resolve the problem of delay and the cost associated with it such as made a request to SPIS personnel, write a letter to the representatives of the NLP order purchase, on-time delivery of the raw material, and etc. Under the new procedures, the new bill of 1,600,000 has been passed under which the utility will be provided within 60 days to overcome the problem of outage delay, proposal of adding more staffs helps in completing the productivity on time, and others. “The green meadow is working hard to replace all its older technique with new policies and procedures for the on-time delivery of the purchasing order” (Buhalis, 2013). “The centralized database of purchasing order is replaced de-centralized to accomplish the fast delivery of the project” (Brown, 2014). The chaos and conflicts should be resolved by indulging informal communication between people working on site. The communication between technical member and the business manager should continuously take place to discuss the effectiveness of the new policies and procedure. With the application of the new procedures, the outage is delivered eight hours before the expected time of delivery. This helps in enhancing the performance of the organization which in turn maximize the profit of the generating power plant.
 
1.The current situation of the company can be made effective by replacing centralized program with decentralized program. The Reggie brown should focus on identifying the progress and deviation from the project proposal. “The step should be taken to reduce or minimize the paper work to its full extent” (Tollens, 2014). The long term relationship with customers can be possible by optimizing the profit of the firm.
The situation can be made better by making good relationship with customers, by performing inspection on the regular basis, providing utility within the period of 60 days, adding more staff to carry out the functional activities of the project, and others, the communication should be undertaken between different stakeholders to develop fruitful plan to complete the project on time. The matter of invoices should be discussed between technical individual of site and the commercial people. “The authorised agent should be identified who is responsible for the delivery of utility on site to overcome the problem of delay” (Dainty, 2016). The good relationship should be developed with the Nita-Light and power.
2.The factors which can affect the working of the NLP green window are the conversion of the purchasing procedures from centralized to decentralized program, negotiation in the contract, and others. The onsite technical individuals are responsible for delay in the scope management plan. The voluminous paper work associated with the bill is not recognized by the Reggie brown. The paperwork is the major factor for the delay of the project.
3.The interface should be developed to communicate with customers in an effective way. The manager should focus on identifying the progress and deviation from the project proposal. The working of the project should not stop in the middle, it should continue till the completion of the project. The good relationship should be developed with the partners. Invoices should be developed on the daily or weekly basis. The responsibilities of the project management are identifying the decision makers of the project, right persons should be selected for collecting answers for the research questions, proper control on the customers, payment should be given for work performed, and persevere.
The success of the new procedures can result into negotiation with contract, no reorganization of procedures, same procedures can be used again, the purchasing process is individually handled by power generating plants, minimise the paper work associated with the billing system, and others. “The chaos and conflicts should be resolved by indulging informal communication between people working on site” (Wang, 2012).
Conclusion:
From the research and analysis, it has been concluded that the continuity of the business depends on time delivery of the outage, reduction in the cost, optimize use of labour and resources, good communication between stakeholders, and others. The purpose of this paper is to indulge new procedures for overcoming the problem of delay, increasing the work scope, scheduling, and budgeting. The manager should focus on identifying the progress and deviation from the project proposal.
 
References:
Brown, K. (2014). Management of delayed nuclear power plant projects. 1st ed. [ebook] Available at: https://www-pub.iaea.org/MTCD/Publications/PDF/te_1110_prn.pdf [Accessed 30 Mar. 2017].
Buhalis, P. (2013). Study of project schedule and cost overruns. 1st ed. [ebook] Available at: https://www.pmi.org.in/downloads/PMI_KPMG_2013.pdf [Accessed 30 Mar. 2017].
Dainty, A. (2016). Improving material management practices on fast track construction projects. 1st ed. [ebook] Available at: https://www.researchgate.net/publication/228964010_Improving_materials_management_practices_on_fast-track_construction_projects [Accessed 30 Mar. 2017].
Lasune, S. (2013). Project management in nuclear power: Guidelines and experience. 1st ed. [ebook] Available at: https://www.abhinavjournal.com/images/Commerce_&_Management/Apr12/4.pdf [Accessed 30 Mar. 2017].
Perkins, T. (2010). Construction technologies for nuclear power plant. 1st ed. [ebook] Available at: https://www-pub.iaea.org/MTCD/Publications/PDF/P1526_Web.pdf [Accessed 30 Mar. 2017].
Tollens, T. (2014). Managing risks in the global supply chain. 1st ed. [ebook] Available at: https://globalsupplychaininstitute.utk.edu/publications/documents/Risk.pdf [Accessed 30 Mar. 2017].
Wang, L. (2012). Emerging opportunities and challenges. 1st ed. [ebook] Available at: https://www.pwc.in/assets/pdfs/power-mining/energing_opportunities_and_challenges.pdf [Accessed 30 Mar. 2017]

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MLA
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My Assignment Help. (2018). An Effective Interface With The Customer. Retrieved from https://myassignmenthelp.com/free-samples/an-effective-interface-with-the-customer.

“An Effective Interface With The Customer.” My Assignment Help, 2018, https://myassignmenthelp.com/free-samples/an-effective-interface-with-the-customer.

My Assignment Help (2018) An Effective Interface With The Customer [Online]. Available from: https://myassignmenthelp.com/free-samples/an-effective-interface-with-the-customer[Accessed 19 December 2021].

My Assignment Help. ‘An Effective Interface With The Customer’ (My Assignment Help, 2018) accessed 19 December 2021.

My Assignment Help. An Effective Interface With The Customer [Internet]. My Assignment Help. 2018 [cited 19 December 2021]. Available from: https://myassignmenthelp.com/free-samples/an-effective-interface-with-the-customer.

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At MyAssignmenthelp.com, we are committed to deliver quality assignment assistance in the fastest way possible. To make our service delivery fast, we have hired subject matter experts to work on different subject specific assignments. We have hired experts who owe in-depth knowledge in their respective subjects. As per their expertise, they provide geography assignment help, Physics assignment help, Strategic assignment help, history assignment help, art architecture assignment help and assistance with other subjects as well.

Latest Project Management Samples

div#loaddata .card img {max-width: 100%;
}

SBM 1201 Project Scope, Time And Cost Management
Download :
0 | Pages :
12

Course Code: SBM1201
University: Asia Pacific International College

MyAssignmentHelp.com is not sponsored or endorsed by this college or university

Country: Australia

Answer:
Introduction
This project plan deals with the development of a fuel-efficient HHO Generator. The HHO fuel cells may appear to provide high fuel efficiency to the users. Nevertheless, there are a few confinements and focuses to be seen, as given beneath. This is to clear up that there is NO 100% substitution of petroleum derivative by including HHO cell. HHO gas is otherwise called Brown Gas, yet this is to illuminate that HHO gas is n…
Read
More
Tags:
Australia Footscray Management organisational behviour University of New South Wales Masters in Business Administration 

HS2061 Information Systems Project Management
Download :
0 | Pages :
9

Course Code: HS2061
University: Holmes Institute

MyAssignmentHelp.com is not sponsored or endorsed by this college or university

Country: Australia

Answer:
Case Overview:
The project owner of the Signed, sealed, delivered courier service is facing the problems of managing order of couriers in the synchronised manner. The project manager is incapable of managing central warehouse for the dispatching of products. The important information can be lost with the passage of time. The inventory management of the warehouse is the major concern for the owner of the company. He is looking forward …
Read
More

OPS 935 Project Management
Download :
0 | Pages :
11

Course Code: OPS935
University: University Of Wollongong

MyAssignmentHelp.com is not sponsored or endorsed by this college or university

Country: Australia

Answer:
Introduction
This essay explores the impacts of digital technologies on project management. It explores how adoption of digital technologies by companies for managing their project have affected their, project managers, human resource, business processes, timelines, deliverables, and practices  of risk management, people management and quality management.
Impact of Digital technologies on Project Management Practices
Digital te…
Read
More
Tags:
Australia Saint Kilda Management International Management University of New South Wales Masters in Business Administration 

ITC505 ICT Project Management
Download :
0 | Pages :
10

Course Code: ITC505
University: Charles Sturt University

MyAssignmentHelp.com is not sponsored or endorsed by this college or university

Country: Australia

Answers
Case Study- Social Media Research Center
Task-1: Project Charter
Project Objectives
The main objective of the project is to develop a web-based system within the organization “Social Media research Center”. It is analyzed that the Social Media research center wants to develop the web based system in order to connect people with the organization for promoting its research center. The web-based system that is developed conta…
Read
More
Tags:
Australia Alfredton Management IT Network Security  University of New South Wales Masters in Business Administration 

ITC505 ICT Project Management
Download :
0 | Pages :
7

Course Code: ITC505
University: Charles Sturt University

MyAssignmentHelp.com is not sponsored or endorsed by this college or university

Country: Australia

Answers
Part One- Project Name / Team / Description
Project Name:
RALS Solution
Team Name:
Consultants for RALS
Project Description:
RALS organizes show for the farmers and other related small business persons to display their latest technology equipment for betterment in the field of agriculture and crop production. The show has different types of stalls and other facilities for which many volunteers …
Read
More

Next

Our Essay Writing Service Features

Qualified Writers
Looming deadline? Get your paper done in 6 hours or less. Message via chat and we'll get onto it.
Anonymity
We care about the privacy of our clients and will never share your personal information with any third parties or persons.
Free Turnitin Report
A plagiarism report from Turnitin can be attached to your order to ensure your paper's originality.
Safe Payments
The further the deadline or the more pages you order, the lower the price! Affordability is in our DNA.
No Hidden Charges
We offer the lowest prices per page in the industry, with an average of $7 per page
24/7/365 Support
You can contact us any time of day and night with any questions; we'll always be happy to help you out.
$15.99 Plagiarism report
$15.99 Plagiarism report
$15.99 Plagiarism report
$15.99 Plagiarism report
$3.99 Outline
$21.99 Unlimited Revisions
Get all these features for $65.77 FREE
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